Privacy Policy

Who we are

This Privacy Policy explains how Casa Luxe Home ("we", "us" or "our") handles personal information collected through casaluxehome.com and when you contact us about our services.

Information we collect

We collect only the information you choose to share with us, such as:

• Your name, email address and phone number when you request a quote or contact us.
• Details about your home and project that you include in your message.
• Your email address and topic preferences when you subscribe to our newsletter.
• Basic technical information, such as browser type and pages visited, which helps us keep the website working well.

How we use your information

• To respond to your enquiries and prepare quotes.
• To plan, deliver and support the services you request.
• To send our newsletter if you have subscribed.
• To improve our website, services and customer experience.
• To meet our legal and regulatory obligations.

Sharing your information

We never sell your personal information. We share it only with trusted partners who help us deliver our services, such as form handling and email providers, and only as much as they need to do their work. We may also disclose information where the law requires it.

Newsletter

You can unsubscribe at any time using our unsubscribe page or by emailing contact@casaluxehome.com. We will remove your address from our list promptly.

Cookies

Our website uses only the essential storage needed for it to work properly. Embedded content, such as maps, may set its own cookies according to the provider's policies. You can control cookies through your browser settings.

Keeping your information safe

We use reasonable technical and organisational measures to protect your personal information and keep it only for as long as we need it for the purposes described in this policy.

Your rights

You may ask to access, correct or delete the personal information we hold about you, or object to how we use it. To make a request, email contact@casaluxehome.com.

Children

Our website and services are intended for adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact us

If you have any questions about this Privacy Policy, please email contact@casaluxehome.com or visit our contact page.